GJ99 Official Documents

GJ99 Privacy Policy – Our Commitment to Protecting Malaysia Members' Personal Data

GJ99 respects the privacy of every member. This policy transparently explains how we collect, use, store, and protect your personal information while you use our platform.

SSL Encryption
256-bit Standard
Secure KYC
Identity Verification
Last Updated
January 1, 2026
No Data Sales
Your Data, Your Property
GJ99's Six Data Protection Principles

This is more than a promise — it is how we genuinely handle your personal data every day.

Banking-Grade Encryption

All data transmitted between your device and gj99 servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks. Your information cannot be intercepted by any party during transmission.

No Sale of Data to Third Parties

GJ99 does not sell, rent, or trade members' personal information to any third party for marketing purposes. Your data remains yours and is used solely for the operation of the platform you use.

Minimum Data Collection

We only collect data that is strictly necessary to operate gj99's services safely and effectively. No data is collected beyond what is required, and every data category has a clear and legitimate purpose.

Strict Access Control

Only gj99 staff who require access to personal data in order to carry out their authorized duties are permitted to do so. All access is logged and monitored. Unauthorized access is detected and addressed promptly.

Right of Access and Data Rectification

Every gj99 member has the right to access, correct, or request deletion of their personal data. Such requests will be processed within 30 business days following identity verification.

Data Breach Notification

In the event of any security incident affecting members' personal data, gj99 is committed to notifying affected members within 72 hours of the incident being identified, in line with industry best practices.

This Privacy Policy effective 1 January 2026. Previous versions are no longer valid.
1

Introduction and Scope of This Policy

GJ99 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we manage the personal information of members who register for and use the GJ99 platform, including the website gj99.vin and the GJ99 mobile app.

This document applies to all GJ99 members in Malaysia and covers all activities related to the collection, processing, storage, and disclosure of personal data in the context of using our platform. By registering for or continuing to use GJ99, you agree to the terms of this Privacy Policy.

This policy is to be read together with gj99 Terms and Conditions and the Responsible Gaming Policy, all of which form part of your agreement with us. We are committed to ensuring all data processing is carried out lawfully, fairly, and transparently.

2

Types of Personal Data We Collect

GJ99 collects personal data from various sources and in various categories depending on the operational needs of the platform. Below is a summary table of the data categories we handle:

Data Category Sample Information Primary Purpose
Identity Full name, MyKad/passport number, date of birth Identity verification (KYC) and legal compliance
Contact Phone number, email address Account communications, notifications, and customer support
Financial Bank account number, e-wallet information (excluding password) Processing of deposits and fund withdrawals
Transactions Deposit, withdrawal, and wagering history Account records, fraud detection, and support
Technical IP address, device type, operating system, browser Account security, fraud prevention, platform analytics
Usage Game history, session duration, game preferences Service improvement and personalized recommendations

GJ99 no store your bank account or e-wallet passwords. The financial data we retain is limited to the information required to process transactions only.

3

How We Collect Personal Data

Your personal data is collected through several different channels when you interact with the GJ99 platform:

  • Account Registration: Information you provide directly when completing the registration form, including your name, phone number, and email address.
  • KYC Process: Identity documents and proof of address that you upload for identity verification purposes.
  • Financial Transactions: Information you provide when making a deposit or requesting a withdrawal, including bank account or e-wallet details.
  • Platform Usage: Data collected automatically when you use the GJ99 website or app, including device information, IP address, and activity records.
  • Customer Communication: Records of conversations with our support team via live chat, email, or messaging platforms.
  • Cookies and Similar Technologies: Data collected via cookies and other tracking technologies while you browse our platform.
4

How We Use Your Personal Data

Every piece of data we collect has a legitimate and specific purpose. gj99 uses your personal data for the following purposes:

  • Account Management: Create, verify, and maintain your gj99 account, including handling registration and login securely.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions you carry out on the platform accurately and securely.
  • Security and Fraud Prevention: Detect and prevent suspicious activity, fraud, money laundering, and security breaches.
  • Legal Compliance: Fulfill applicable legal obligations, including KYC requirements and reporting mandated by the relevant authorities.
  • Customer Service: Answer inquiries, resolve issues, and provide technical assistance to you.
  • Platform Communication: Send important notifications relating to your account, security, and relevant service updates.
  • Service Improvement: Analyze usage patterns to improve platform design, performance, and user experience.

GJ99 will not use your data for third-party marketing or sell user profiles to advertisers without your explicit consent.

5

Data Sharing with Third Parties

GJ99 does not sell or trade your personal data. However, in certain limited and lawful situations, we may share your data with the following parties:

  • Payment Providers: Payment service providers used to process your deposit and withdrawal transactions (e.g., FPX, Touch 'n Go eWallet, Boost). Data sharing is limited to the information required to complete the transaction only.
  • Game Providers: Game provider companies that require minimum session data to ensure games function correctly and fairly.
  • KYC Service Providers: Identity verification service providers integrated with our platform to securely process KYC checks.
  • Legal Authority: Where required by law, court order, or a legitimate law enforcement investigation.
  • Technical Infrastructure Providers: Cloud and hosting service providers that run our platform infrastructure, subject to strict confidentiality agreements.

All third parties that receive data from gj99 are bound by strict data protection agreements and may only use that data for the permitted purposes.

6

Data Storage and Security Measures

GJ99 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or disclosure.

Technical measures we implement:

  • 256-bit SSL/TLS encryption for all data transmission between you and our servers
  • Data stored in secure data centers with strict physical access controls
  • Intrusion detection system and 24/7 security monitoring
  • Regular data backups to ensure service continuity
  • Regular security testing and vulnerability assessments

Data retention period:

  • Active account data is retained for the duration of your active membership at GJ99
  • Transaction and KYC data is retained for a minimum of 5 years after account closure for legal compliance purposes
  • Log and technical data is typically retained for 12 months
  • Data that is no longer required will be securely deleted using industry-recognized methods
7

Cookies and Tracking Technologies

GJ99 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:

  • Essential Cookies (Required): Required for core platform functions such as login session management and security. These cookies cannot be disabled.
  • Functional Cookies: Store your preferences such as language selection and display settings for a more comfortable experience.
  • Analytics Cookies: Helps us understand how members use the platform so we can improve it. This data is collected in aggregate and does not identify individuals.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie settings through your internet browser. However, disabling essential cookies may affect the functionality of the GJ99 platform.

8

Your Rights as a Data Owner

As a gj99 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 business days.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction. Updates can be made through your account settings or by contacting customer support.

Right to Erasure

You may request deletion of your data in certain circumstances. Such requests are subject to applicable legal data retention requirements.

Right to Object

You may object to the processing of your data for certain purposes, such as direct marketing.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted while an investigation or verification is in progress.

To exercise any of the above rights, contact the gj99 support team via live chat or Telegram. Identity verification is required before your request is processed to protect your account security.

9

Children's Privacy Protection

GJ99 is a platform designed exclusively for individuals aged 18 and above. We do not intentionally collect or store personal information from individuals under the age of 18.

If we discover that we have collected data from a minor without knowledge, we will take the following steps immediately:

  • Close the account in question and freeze all activity
  • Delete all personal data collected from that individual
  • Forfeit any related winnings or balances

If you suspect that a minor has accessed the gj99 platform, please contact our support team immediately so that appropriate action can be taken.

10

Contact the gj99 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our team is ready to assist.

You can reach us through the following channels:

  • Live Chat: Available 24/7 directly on the gj99 platform
  • Telegram: Reach our support agents via gj99's official Telegram channel
  • Email: [email protected] (text only, not a link)

All privacy-related inquiries will be responded to within 3–5 business days. For more complex requests such as data access or deletion, please allow up to 30 business days for processing.

GJ99 reserves the right to amend this Privacy Policy from time to time. Material changes will be communicated to members via in-platform notifications or registered email. The latest version will always be available on this page.

FAQ — gj99 Privacy and Data

No, gj99 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is only shared with third parties directly involved in platform operations (such as payment providers), and only the necessary information is shared. All such third parties are bound by strict data protection agreements.

You can submit a data access request via GJ99 live chat or support email. Include your full name and account number in the request. We will verify your identity before processing, and your data will be delivered in a suitable format within 30 business days.

Upon account closure, data that is no longer required will be deleted within a reasonable period. However, certain data such as transaction records and KYC information must be retained for a minimum of 5 years after account closure to meet applicable legal obligations. This data is stored securely and not used for any other purpose.

In the event of a security incident affecting members' personal data, gj99 will take immediate action to contain the incident, investigate its cause and scope, and notify affected members within 72 hours of the incident being identified. We will also report to the relevant authorities as required by applicable law.

Your Data Is Safe at GJ99 — Start Your Game

Register your GJ99 account with complete confidence. Bank-grade encryption, secure KYC, and our no data-selling commitment keep your privacy protected at all times.

256-bit SSL Encryption No Data Sales Personal Data Protected
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