Gj99 Terms and Conditions – Complete Guide to Using Malaysia's Online Entertainment Platform

These Terms and Conditions constitute a legally binding agreement between you ("Member") and gj99 ("Platform", "Us"). This document governs access to and use of the gj99 platform, including all services, games, promotions, and content available through our website and mobile app.

By completing the registration process or simply accessing any part of the GJ99 platform, you are deemed to have accepted and agreed to be bound by all terms stated herein, including our Privacy Policy and Responsible Gaming Policy, which are considered part of this document.

GJ99 reserves the right to amend these terms at any time without prior notice for minor changes. For material changes that significantly affect member rights, a notification will be sent via the platform or your registered email address at least 7 days before the changes take effect.

To register and use the gj99 platform, you must meet the following eligibility requirements:

• At least 18 years old on the date of registration
• Having the legal capacity to enter into a binding agreement
• Not appearing on any list of persons prohibited from using gambling platforms for any reason
• Not registering on behalf of a third party or company
• Acting on your own behalf and not as an agent or representative for another person

GJ99 reserves the right to request proof of age and identity at any time through the KYC (Know Your Customer) process. Failure to comply with a KYC request may result in temporary suspension or account closure until verification is complete.

Each individual is only permitted to hold one active account at gj99. Registering multiple accounts using the same name, phone number, email address, identification number, or payment method is strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date information. False or misleading information will result in account closure and the potential loss of all balances and pending wins.

You are responsible for ensuring your account information is always up to date. If your phone number, email address, or bank details change, please update them through your account or contact the GJ99 support team.

• The name on the account must match the name of the registered payment method owner
• The registered phone number must be active and reachable for verification purposes
• Accounts inactive for more than 180 consecutive days may be subject to a monthly administration fee.

GJ99 offers a range of payment methods suited for Malaysia players, including FPX, Touch 'n Go eWallet, Boost, GrabPay, and local bank transfers. All deposits are processed instantly or within 1–5 minutes upon confirmation.

Deposit Requirements:

• Minimum deposit varies by payment method, typically starting from RM 10.
• All deposits must come from a payment method registered under the same member's name
• GJ99 does not accept third-party deposits under any circumstances.
• Deposits made during an active promotion will be subject to the terms of that promotion.

Withdrawal Requirements:

• Withdrawals are processed to the bank account or e-wallet under the same name as the gj99 account
• Minimum withdrawal typically starts from RM 50, depending on the chosen method
• The first withdrawal request requires completed KYC verification
• Processing time: 15 minutes to 24 hours for most payment methods
• GJ99 reserves the right to request additional documents for withdrawals exceeding certain limits.

GJ99 offers a variety of bonuses and promotions to its members from time to time. All such offers are subject to specific terms stated at the time of the offer, in addition to the following general terms:

• Each bonus carries a minimum rollover or wagering requirement that must be met before withdrawals are permitted.
• Bonuses may only be claimed once per offer unless otherwise stated.
• Bonuses may not be combined with other offers unless explicitly stated.
• GJ99 reserves the right to withdraw bonuses obtained through fraudulent methods or abuse.
• If there is a conflict between specific promotional terms and these general terms, the specific promotional terms shall take precedence

All games at gj99 are powered by a certified RNG (Random Number Generator) system, verified by independent international testing bodies. Each game result is final once confirmed by the system.

In the event of a technical interruption during an active game session, gj99 will:

• Recording the round result based on the actual outcome if the round has been completed
• Fully refunding the wager if an interruption occurs before the round is completed
• Investigating any complaints related to technical interruptions within 48 working hours

GJ99 reserves the right to void bets and forfeit wins obtained through exploitation of software bugs, technical vulnerabilities, or any unfair methods.

You are solely responsible for the security of your password and GJ99 account login credentials. GJ99 shall not be liable for any losses arising from a member's own disclosure of login information to third parties.

• Do not share your password with anyone, including family members
• GJ99 will never ask for your password via email, SMS, or live chat.
• Use a strong and unique password for your GJ99 account.
• Enable two-factor authentication (2FA) for an extra layer of protection.
• Log out of your account after each session, especially when using a shared device

Report immediately to the gj99 support team if you suspect your account has been accessed without authorization. gj99 will investigate such reports and take appropriate action.

GJ99 has a zero-tolerance policy towards fraud, money laundering, collusion, and any other illegal activity. The following activities are strictly prohibited on our platform:

• Registering multiple accounts to obtain additional bonuses
• Using automated software or bots to play or exploit the system
• Colluding with other players to gain an unfair advantage
• Using funds obtained through illegal means to make a deposit
• Conducting transactions intended to transfer funds without genuine intent to play
• Using a VPN or proxy to conceal your actual location in order to bypass legitimate restrictions

GJ99 is committed to protecting the privacy and personal data of all its members in accordance with applicable data protection legislation. All personal data collected is used solely for platform operations, identity verification, and service improvement.

Your data is protected with 256-bit SSL encryption and will not be shared with third parties without your consent, except where required by applicable law or regulation.

For full details on how we collect, use, and protect your data, please refer to GJ99 Privacy Policy ours, which form part of this agreement.

GJ99 reserves the right to suspend or close the account of any member for the following reasons:

• Violation of any section of these Terms and Conditions
• Confirmation that the member does not meet the eligibility requirements
• Suspected fraud or money laundering activity
• Request from legal authorities
• Self-closure request by the member

In cases of account closure for reasons not involving a terms violation, valid fund balances (after deducting any bonuses that do not meet the requirements) will be returned to the member within 5–10 business days.

Members who wish to close their own account may contact the GJ99 support team via live chat or Telegram. Requests will be processed within 24–48 hours.

GJ99 believes that online gaming should remain a fun form of entertainment. We are committed to helping members maintain control over their gaming activity through the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Limit the amount of losses allowed within a specified period
• Play Time Limit: Set a maximum playing session duration
• Temporary Self-Exclusion: Temporarily suspend your account
• Long-Term Self-Exclusion: Close your account for an extended period

This platform is for users aged 18 and above only. If you are concerned about your own gaming habits or those of someone you care about, we encourage you to seek help and read further guidance on the gj99 Responsible Gaming.

GJ99 provides the platform on an "as is" basis and does not guarantee that the platform will operate without interruption, errors, or data loss under all circumstances. However, we are committed to minimising downtime and notifying members of any planned maintenance with reasonable notice.

GJ99 shall not be liable for:

• Indirect or consequential losses arising from the use of the platform
• Service disruptions caused by factors beyond our control (force majeure)
• Losses resulting from the member's own disclosure of login credentials
• Third-party actions affecting platform security or operations

These Terms and Conditions are governed by applicable laws. Any dispute arising from or relating to these terms must first be resolved through gj99's internal complaint procedure before being referred to a recognised dispute resolution body.